Cable: Will price tiers spark outcry?

[BuzzB2K]

Cable: Will price tiers spark outcry?

By Tiffany Kary
Special to ZDNet News
April 17, 2002, 4:45 PM PT


After noticing that their online games of "EverQuest" were getting slower and slower, Jim Williamson and his 13-year-old daughter ran a speed check of his Time Warner Road Runner cable service.

It was running at about half the speed they were used to, he says. Within a week, Time Warner e-mailed him an offer to "Increase your Road Runner speed!!!" by signing up for a more costly business-class service.

"They never guaranteed us a set speed, so no one could complain about the loss," Williamson, of Pinellas County, Fla., wrote in an e-mail. But Time Warner will probably lose his business, since he's now looking into getting DSL (digital subscriber line) service. "I won't be pushed into this new scheme," he said. More

I am sure walktalker will get this story, but thought I would post it here as well. Correction: I see it is his first story... I guess I should have looked first... Oh well...