Stuart Rose's (Marks & Spencer's chief exec) comment from the same article is also worth quoting: "The customer is always king and if we forget it, the consequences are deep, painful and long lasting." The RIAA and the MPAA seem to have forgotten this totally, subscribing passionately to 'the customer is always a thief' philosophy instead. And everything points to this causing deep, painful and long lasting consequences to them.
Welcome to P2P-Zone, DeadMan!
- tg
