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Old 06-02-02, 02:15 PM   #8
JohnDoe345
Who's really in control here? Help me...
 
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Join Date: Jan 2002
Posts: 222
Default Re: Weeeeeeeeelll.............

Quote:
Originally posted by goldenrod
Problem is, at this point I don't know if I'd trust Streamcast with my financial/personal information.

User support for the free service was nonexistent - who's to say that will change under a new business model? What's going to make my .15 cent download worthy of good customer service or at least a minimum of customer support, ?

Dialing 1-800-USERGOTOHELL just isn't gonna work for me .
exactly!

We'll see how Morpheus is going to do this. Hopefully, they've learned one of two lessions from the Napster days about paid service. If they don't do this right then most users will just go elsewhere. It's going to be tough, because I seriously doubt that most users will pay for the service. As goldenrod mentioned, we don't use Morpheus for their great customer support
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