Updated Instructions From Grokster.com
Do a total uninstall and reinstall of Grokster:
a) To be safe move any files you are concerned about out of C: Program Files/Grokster/Shared to another folder temporarily, altho this procedure should not delete any files in that folder. You can do this with Windows Explorer among other tools.
b) Uninstall Grokster by going to your Control Panel and select Add/Remove programs, wait a couple of minutes for it to build itself, then select Grokster and then Remove. Then in the Control Panel, if you have it, select "Grokster Ads Support" and uninstall it also. If this remains afterwards, it is because you have another Cydoor program on your computer that is accessing it. If so, just leave it.
c) Uninstall the Grokster registry entries by downloading and running:
http://www.grokster.com/files/grokster_regclean.exe
d) If you have ever had Morpheus installed on your computer any time in the past (or are not sure, as it will not hurt to try this), then download and run:
http://www.grokster.com/files/morpheus_regclean.exe
e) Reboot your computer.
f) Download and install Grokster from here:
http://dl.grokster.com/files/biggrokstersetup.exe
Since you are having problems, we recommend that you uncheck the offerings from Gator, FileFreedom, Commoname and the Desktop links, so that they do not install. (!)
g) Once installed, again give Grokster at least 15 minutes to cycle through all the Supernodes to make a connection and then let it run for at least 30 minutes afterwards to let it build a current Supernode file.
Don't forget to
clean it.
- js.