Quote:
Originally posted by telefunkin_u47
Telus and Shaw Communications said linking actual names with the handles and IP addresses isn't easy. It requires the companies to analyse data and use deductive reasoning to make accusations against their customers. They maintain the information is not 100 per cent reliable.
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No shit. I work there, so I can say that. With computer systems, unless you have end-to-end auditing across a company's network, you cannot guarantee reliability. Even if you could magically turn on auditing, all you could say is that there's a mismatch, 1000000 records were sent, but only 999999 logged. Because log records get dropped or duplicated all the time, and unless it impacts actual billing systems, no one cares. Even then, it's easier to give the customer a break if there's a dispute, than go back and trace the data. It'd be all too easy to accuse the wrong person.