get the specs - is it laser or radio, upload/download speeds, and is it multiplexed? (it will be but how much will it slow down when more people are using it - good for night work, bad for day etc). then find out if you can get out of the deal if you don't like it.
some new laser systems are blindingly fast - i wish i could get an account while some other systems (radio based) can really slow down when traffic builds and these guys sign up more customers.
good luck ramona.
- js.