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BuzzB2K · 18-04-02, 04:38 AM

Cable: Will price tiers spark outcry?

By Tiffany Kary
Special to ZDNet News
April 17, 2002, 4:45 PM PT

After noticing that their online games of "EverQuest" were getting slower and slower, Jim Williamson and his 13-year-old daughter ran a speed check of his Time Warner Road Runner cable service.

It was running at about half the speed they were used to, he says. Within a week, Time Warner e-mailed him an offer to "Increase your Road Runner speed!!!" by signing up for a more costly business-class service.

"They never guaranteed us a set speed, so no one could complain about the loss," Williamson, of Pinellas County, Fla., wrote in an e-mail. But Time Warner will probably lose his business, since he's now looking into getting DSL (digital subscriber line) service. "I won't be pushed into this new scheme," he said. More

I am sure walktalker will get this story, but thought I would post it here as well. Correction: I see it is his first story... I guess I should have looked first... Oh well...

18-04-02, 04:38 AM	#1
BuzzB2K Just another cat on the FastTrack... Join Date: Jan 2002 Location: Hamilton Posts: 727	Cable: Will price tiers spark outcry? Cable: Will price tiers spark outcry? By Tiffany Kary Special to ZDNet News April 17, 2002, 4:45 PM PT After noticing that their online games of "EverQuest" were getting slower and slower, Jim Williamson and his 13-year-old daughter ran a speed check of his Time Warner Road Runner cable service. It was running at about half the speed they were used to, he says. Within a week, Time Warner e-mailed him an offer to "Increase your Road Runner speed!!!" by signing up for a more costly business-class service. "They never guaranteed us a set speed, so no one could complain about the loss," Williamson, of Pinellas County, Fla., wrote in an e-mail. But Time Warner will probably lose his business, since he's now looking into getting DSL (digital subscriber line) service. "I won't be pushed into this new scheme," he said. More I am sure walktalker will get this story, but thought I would post it here as well. Correction: I see it is his first story... I guess I should have looked first... Oh well... __________________ Buzz FastTrack Central - FastTrackMovies.com - Sig2dat for Idiots Last edited by BuzzB2K : 18-04-02 at 04:51 AM.